- Orders received Monday through Friday will be processed within 24 hours of receipt. (Processing time does not include weekend days or holidays)
- Orders placed on Saturday and Sunday will be processed on the following Monday.
- Orders placed with Priority shipping will be processed the same day if received by 10:30 AM, PST (excluding weekends).
- Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays).
HOLIDAY SHIPPING INFORMATION
Here are our shipping cutoff dates to make sure your gifts reach their destination by December 24th. If you have any questions please email firstname.lastname@example.org.
CONTINENTAL U.S. – HOLIDAY
- Standard shipping orders must be placed by December 18th at 1:00 pm CST.
- Priority 2nd Day shipping orders must be placed by December 19th at 1:00 pm CST
- Overnight shipping orders must be placed by December 23rd at 10:30 am CST
ALASKA AND HAWAII
Standard shipping orders must be placed by December 18th at 1:00 pm CST.
Shipping & Handling Charges Per Order (delivery for most orders within 3-7 business days):
STANDARD SHIPPING CHARGES
Orders Over $75 FREE*
*Additional shipping fees may apply for overweight, express or overnight shipping. This will be noted on your order or we will contact you to discuss additional fees if necessary.
2ND Day Service – add $17.00 to the Standard Shipping charges.
Overnight Service Is not available at this time.
In compliance with U.S. Department of Transportation rules, restricted items such as fragrance must be delivered via standard ground shipping and cannot be shipped via 2nd day air or next day air. If priority shipping is selected upon check out, all other products in the order will ship as selected and the fragrance(s) will ship separately via ground at no extra charge. Additionally, fragrances cannot be shipped to Alaska, Hawaii, P.O. boxes, or APO/FPO addresses.
**Priority service is NOT available for APO/FPO shipments.
US TERRITORIES AND APO/FPO LOCATIONS
Customer orders shipping to APO/FPO locations, Hawaii, Alaska and U.S. territories including Puerto Rico, Guam and the U.S. Virgin Islands, will ship via the U.S. Postal Service.
Delivery times to APO/FPO locations vary greatly. US locations may take 10 days, while overseas locations may take up to 30-45 days to deliver.
2nd day air and overnight shipments are not available to P.O. boxes and APO/FPO locations.
For our military customers:
We are proud to ship to our military customers around the world. Orders to APO addresses will ship via Military Postal Service Agency, which is an extension of the United States Postal Service. The Military Postal Service provides Department of Defense personnel, their family members and other authorized users mail services around the world. Shipment times vary and the differences are based on the country in which they are stationed and the type of military operation in which they are involved. Some shipments can take up to 45 days.
If your order will be shipped overseas it can take 7 to 10 days to go from the local post office to the U.S. Postal Service “gateway” (New York or San Francisco). At the gateway mail is sorted, bagged and tagged to arrive at a military postal unit overseas. While commercial aircraft are very consistent, there could be a large variation in transit times due to military aircraft schedules, weather, transportation and military operations in theater, or movement of a service member’s unit.
Follow this link for more information on shipments to military outpost: http://hqdainet.army.mil/mpsa/
If you experience problems with your shipment please direct inquiries to:
Army related mail inquiries email DAPostal@conus.army.mil
Air Force related mail inquiries email email@example.com
Navy related mail inquiries email NAVSUP_HQ_Postal@navy.mil
Marine related mail email Postal.Affairs@usmc.mil
We currently do not ship to Canada
We currently do not ship outside the United States.
METHOD OF SHIPPING
All orders, unless priority shipment is specified or otherwise noted above, will ship via either US Postal Service Ground, UPS Ground or Fedex ground. Orders to P.O. Boxes, APO/FPO locations and U.S. territories will ship via US Postal Service.